Return and refund policy

Last updated: November 2025

At Ansley Jewelry, we want you to be completely satisfied with your purchase. Please read our policy carefully.

1. Return Eligibility

You may return most new, unopened jewelry items within 7 days of delivery for a full refund.
Items must be in their original condition, unused, and in original packaging.

Items not eligible for return:

Used or damaged jewelry
Items not in original packaging
Personalized or custom-made jewelry

2. Exchange Policy

If you wish to exchange an item, please contact us within 10 days of delivery.
Exchanges are subject to product availability. If the desired replacement item is unavailable, we will issue a refund instead.

3. Return Process

Contact our customer support at contact@Fashivora.store or 865-281-0994
Provide your order number, item name, and reason for return
Ship the item back to:

Ansley Jewelry
3014 Bonifay Path, The Villages FL 32163, United States

Note: Customers are responsible for return shipping costs unless the item was defective or shipped in error.

4. Refund Timeline

Once we receive and inspect your returned item, your refund will be processed.
Refunds are issued to the original payment method and may take 5–10 business days to appear on your account.

5. Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately.
We will provide a replacement or full refund, including shipping costs.

Privacy Policy – Ansley Jewelry

Last updated: November 2025

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Personal information: Name, email, phone, billing/shipping addresses, payment info
Order information: Purchase history, preferences
Website usage: IP address, browser type, pages visited

2. How We Use Your Information

To process and fulfill orders
To communicate regarding orders, shipping, or support
To improve our website and product offerings
To send promotions or newsletters (you can opt-out anytime)
To prevent fraud and ensure website security

3. Sharing Your Information

We do not sell or rent your personal data.
We may share information with:

Service providers (payment processors, shipping carriers)
Legal authorities if required by law

4. Cookies and Tracking

Our website may use cookies to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser, but some features may not function properly.

5. Data Security

We use industry-standard measures to protect your information, but no method is 100% secure.

6. Your Rights

Access, update, or delete your personal information
Opt-out of marketing communications
Request information about how your data is used

7. Children’s Privacy

We do not knowingly collect information from children under 13.

8. Updates to This Policy

We may update this Privacy Policy; the “Last Updated” date reflects changes.

9. Contact Information

Ansley Jewelry
📞 Phone: 865-281-0994
📧 Email: contact@Fashivora.store
🏠 Address: 3014 Bonifay Path, The Villages FL 32163, United States